Global MyCard

Transaction Help

Check Transaction Help

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Transaction Help Attention

  • Enter the corresponsive information (MOBILE PHONE NUMBER, E-MAIL, PHONE NUMBER, TOPUP CARD PIN CODE) to check your payment status.
  • MOBILE PHONE NUMBER: Micropayment Carrier, WebATM, Bank Transfer, Credit Card, Bonus, Member Deduction, other payments
  • E-MAIL: PAYPAL, ChinaPay, Alipay, Tenpay, PPS, other payments
  • PHONE NUMBER: ADSL,Local Phone
  • TOPUP CARD PIN CODE: Only for inquiring top up transaction that exchanged for game product serial number.
  • If you have topped up successfully but didn’t receive the product in game, please contact the support of your game company; if you have successfully purchased but failed topping up in game, please wait for 30 mins and refresh the page. Need help? Contact MyCard CS.
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