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2022.03.31Maintain

Payment 【Telkomsel】 Maintenance Notice

Dear Customer,

In order to increase service efficiency, Indonesia【Telkomsel】payment channels will perform a Maintenance Activity.

The maintenance will start on April 1, 2022, during a maintenance service, the payment channels will be not available.

We apologize for this inconvenience and thank you for your kind attention.

Feel free to contact us if you have any question, thanks.

Best regards,

MyCard Customer Service

2021.07.13Others

MyCard New Denominations on Sale!

Hello, dear users


The new denominations of MyCard will be available from 9 July 2021!

The new denominations of MyCard 170 points, MyCard 1690 points, MyCard 2500 points and MyCard 3290 points are now available in Taiwan, Hong Kong, Singapore, Malaysia and other major purchase channels.


Purchase channels for the new denominations:

MyCard Online Purchase: MyMall, ET Mall, PChome, Yahoo!, Rakuten, Shopee

MyCard Physical Stores: ePlay merchants, 7-ELEVEN, FamilyMart, OK Supermarket, (*Hi-Life will be available on July 10)


MyCard New Denominations Member Top Up Event: [Get the chance to earn up to 20,000 points for every purchase]

From 00:00 on 1 July 2021 to 23:59 on 31 July 2021, MyCard member who top up the following designated denominations (per purchase) using any of the online payment methods, will receive the corresponding lucky draw chance and have a chance to win 1 to 20,000 MyCard Points or iPad Pro!

Top up denomination per purchase Lucky draw chance
170 Point 1 Time
1690 Point 2 Times
2500 Point 3 Times
3290 Point 4 Times



Soft-World MyCard Customer Service Center

2022.02.18Maintain

Philippines Notice for payment

Dear Customer,
In order to increase service efficiency, some Philippines payment channels will be maintained daily.
The routine maintenance will start on February 19, 2022, during a maintenance service, below listed payment channels will be not available:
BDO Internet Banking:16:01-08:59 (GMT+8)
BPI OnlineMobile:23:31-01:59 (GMT+8)
Metrobank Online:23:01-02:59 (GMT+8)
Landbank Online:22:01-00:59 (GMT+8)
Robinsons Online:23:01-23:59 (GMT+8)
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.09.08Maintain

Payment【Krungsri Bank】Maintenance Notice

Dear Customer,
In order to increase service efficiency, Thailland【Krungsri Bank】payment channels will perform a Maintenance Activity.
The maintenance will start on 11th September 2022, 12:30 am -05:00 am (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.08.12Maintain

【Krungsri Bank】 Maintenance Notice

Dear Customer,
In order to increase service efficiency, Thailland【Krungsri Bank】payment channels will perform a Maintenance Activity.
The maintenance will start on 14th August 2022, 12:30 am -05:00 am (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.08.05Maintain

Payment 【VISA 3D Verify、MASTERCARD 3D Verify】 Main

Dear Customer,
In order to increase service efficiency, Hong Kong【VISA 3D Verify】【MASTERCARD 3D Verify】payment channels will perform a Maintenance Activity.
The maintenance will start on 7 AUG 2022, 12:00 AM - 04:00 AM , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.07.22Maintain

Payment【FAST、PayNow】 Maintenance Notice

Dear Customer,

In order to increase service efficiency, Singapore【FAST】and【PayNow】payment channels will perform a Maintenance Activity.

The maintenance will start on 24th July 2022, 01:30am -05:30am(GMT+8), during a maintenace sevice, the payment channels will be not available.

We apologize for this inconvenience and thank you for your kind attention.

Feel free to contact us if you have any question, thanks.

Best regards,
MyCard Customer Service

2022.07.08Maintain

Payment【Krungsri bank】Maintenance Notice

Dear Customer,
In order to increase service efficiency, Thailand【 Krungsri bank 】payment channels will perform a maintenance activity.
The maintenance time as follows
9th July 2022, 01:30 am -02:00 am (GMT+8) ,
9th July 2022, 23:15 am -10th July 2022, 00:00 am (GMT+8) ,
10th July 2022, 01:35 am -02:35 am (GMT+8) ,
During a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.06.29Maintain

【Global Credit Card】 Maintenance Notice

Dear Customer,
In order to increase service efficiency, 【Visa(Global)】【Mastercard(Global)】payment channels will perform a maintenance activity.
The maintenance will start on 3rd July 2022, 04:00 am -04:30 am (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.06.22Maintain

Thailand Payment Maintenance Notice

Dear Customer,
In order to increase service efficiency, the payment methods listed below will perform a maintenance activity.
Over the Counter Cenpay, BIGC,
E-Wallet True Money Wallet
ShopeePay
Bank Transfer Bangkok bank
Krungsri bank
K-PLUS
Krung Thai Bank
Siam Commercial bank
Thanachart Bank
Qrpayment
The maintenance will start on 23rd June 2022, 01:00 AM -06:00 AM (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
2022.06.01Maintain

Payment 【Payme】 Maintenance Notice

Dear Customer,
In order to increase service efficiency, Hong Kong【Payme】payment channels will perform a Maintenance Activity.
The maintenance will start on 2nd June 2022, 02:00 AM - 06:00 AM (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.04.28Maintain

Payment【Visa(Global)、Mastercard (Global)】Maintenan

Dear Customer,
In order to increase service efficiency, Global payment【Visa(Global)】and【Mastercard (Global)】payment channels will perform a Maintenance Activity.
The maintenance will start on 1st May 2022, 07:00 AM -09:00 AM (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2021.07.12Maintain

Bank Payment Method Maintenance

Hello, dear users

In order to enhance the quality of transaction services, the following banks will conduct system maintenance during different periods. During the maintenance period, the bank payment method mentioned will be unavailable. Please use another payment method or wait until the maintenance is over to top up. We’re sorry for the inconvenience caused. Thank you!

Chunghwa Post WebATM 17 July 2021 (Sat) 00:00~06:00
First Commercial Bank WebATM 18 July 2021(Sun) 00:00~01:00

2016.11.11Maintain

MyCard member verification adjustment

Dear MyCard member,

We will launch a new member verification system at the end of August 2016 to cooperate with the police and strengthen your account safety.

Adjustment as follows,

1. New registered MyCard member should accomplish mobile binding in order to complete application.

2. If you already are our member, please log into your account and complete the mobile binding process for full member functions (including renewing account info and using points in your account).

How to bind your mobile number?

(log in to MyCard member center → press account info → fill in your mobile number → complete verification)

We will continue to provide quality and secure service.

Thank you for your love and support.

gotop