2023.03.21Maintain
【Krung Thai bank】 Maintenance Notice
Dear Customer,
In order to increase service efficiency, Thailland【 Krung Thai bank 】payment channels will perform a Maintenance Activity.
The maintenance will start on 22 March 2023, 01:00 a.m. - 07:00 am (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2021.07.13Others
MyCard New Denominations on Sale!
Hello, dear users
The new denominations of MyCard will be available from 9 July 2021!
The new denominations of MyCard 170 points, MyCard 1690 points, MyCard 2500 points and MyCard 3290 points are now available in Taiwan, Hong Kong, Singapore, Malaysia and other major purchase channels.
Purchase channels for the new denominations:
MyCard Online Purchase: MyMall, ET Mall, PChome, Yahoo!, Rakuten, Shopee
MyCard Physical Stores: ePlay merchants, 7-ELEVEN, FamilyMart, OK Supermarket, (*Hi-Life will be available on July 10)
Soft-World MyCard Customer Service Center
2022.03.31Maintain
Payment 【Telkomsel】 Maintenance Notice
Dear Customer,
In order to increase service efficiency, Indonesia【Telkomsel】payment channels will perform a Maintenance Activity.
The maintenance will start on April 1, 2022, during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.02.18Maintain
Philippines Notice for payment
Dear Customer,
In order to increase service efficiency, some Philippines payment channels will be maintained daily.
The routine maintenance will start on February 19, 2022, during a maintenance service, below listed payment channels will be not available:
BDO Internet Banking:16:01-08:59 (GMT+8)
BPI OnlineMobile:23:31-01:59 (GMT+8)
Metrobank Online:23:01-02:59 (GMT+8)
Landbank Online:22:01-00:59 (GMT+8)
Robinsons Online:23:01-23:59 (GMT+8)
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2023.03.29Maintain
【Paymaya】Maintenance Notice
Hello
【Paymaya】payment method is currently undergoing temporary maintenance and will not be available during the maintenance period. We suggest you to use other payment methods for transaction first. We will make another announcement when the maintenance is completed. We apologize for any inconvenience caused to you. Thank you!
2023.03.29Maintain
【Paymaya】Maintenance Completion Notice
Dear Customer,
【Paymaya】maintenance is finished.
You can now have【Paymaya】as a payment option to enjoy seamless and secure shopping experience.Best regards,
MyCard Customer Service
2023.03.11Maintain
Payment 【Siam Commercial Bank】 Maintenance Notice
Dear Customer,
In order to increase service efficiency, Thailland【Siam Commercial Bank】payment channels will perform a Maintenance Activity.
The maintenance will start on 11 March 2023, 11:00 pm - 12 March 2023, 06:00 am (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2023.03.10Maintain
Payment 【Qrpayment】 Maintenance Notice
Dear Customer,
In order to increase service efficiency, Thailland【Qrpayment】payment channels will perform a Maintenance Activity.
The maintenance will start on 11 March 2023, 02:00 a.m. - 04:30 am (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2023.02.17Maintain
Singapore Payment Maintenance Notice
Dear Customer,
In order to increase sevice efficiency, Singapore 【PayNow】、【Fast】 payment channels will perform a maintenance activity. The maintenance will start on 18th February 2023, 02:00 a.m.-04:00 a.m.(GMT+8), during a maintenance service, the payment channels will be not available. We apologize for this inconvenience and thank you for your kind attention. Feel free to contact us if you have any question, thank.
Best regards,
MyCard Customer Service
2023.02.07Maintain
Payment【Krungsri Bank】Maintenance Notice
Dear Customer,
In order to increase service efficiency, Thailland【Krungsri Bank】payment channels will perform a Maintenance Activity.
The maintenance will start on 8 February 2023, 12:30 a.m. - 02:30 a.m. (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2023.02.04Maintain
Payment 【KPLUS】 Maintenance Notice
Dear Customer,
In order to increase service efficiency, Thailland【KPLUS】payment channels will perform a Maintenance Activity.
The maintenance will start on 5 February 2023, 01:30 am - 07:30 am (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2023.01.13Maintain
Payment 【Siam Commercial Bank】 Maintenance Notice
Dear Customer,
In order to increase service efficiency, Thailland【Siam Commercial Bank】payment channels will perform a Maintenance Activity.
The maintenance will start on 14 January 2022, 00:00 am - 06:30 am (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
2022.12.09Maintain
Singapore Payment Maintenance Notice
Dear Customer,
In order to increase service efficiency, Singapore【GrabPay】、【PayNow】、【FAST】and 【Mastercard(Global)】、【Visa(Global)】payment channels will perform a maintenance activity.
The maintenance will start on 11th December 2022, 3:00 pm -03:30 pm (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.11.21Maintain
Payment 【Cenpay】 Maintenance Notice
Dear Customer,
In order to increase service efficiency, Thailland【Cenpay】payment channels will perform a Maintenance Activity.
The maintenance will start on 22nd November 2022, 12:59 am -06:00 pm (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.11.04Maintain
Payment【Krungsri Bank】Maintenance Notice
Dear Customer,
In order to increase service efficiency, Thailland【Krungsri Bank】payment channels will perform a Maintenance Activity.
The maintenance will start on 6th November 2022, 12:00 am -02:30 pm (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.10.27Maintain
Payment 【Payme】 Maintenance Notice
Dear Customer,
In order to increase service efficiency, Hong Kong【Payme】payment channels will perform a Maintenance Activity.
The maintenance will start on 30th October 2022, 00:45 AM - 11:15 AM (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.10.07Maintain
Payment【Krungsri Bank】Maintenance Notice
Dear Customer,
In order to increase service efficiency, Thailland 【Krungsri Bank】 payment channels will perform a Maintenance Activity.
The maintenance will start on 9th October 2022, 01:00 am -06:00 am (GMT+8), during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.09.08Maintain
Payment【Krungsri Bank】Maintenance Notice
Dear Customer,
In order to increase service efficiency, Thailland【Krungsri Bank】payment channels will perform a Maintenance Activity.
The maintenance will start on 11th September 2022, 12:30 am -05:00 am (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.08.12Maintain
【Krungsri Bank】 Maintenance Notice
Dear Customer,
In order to increase service efficiency, Thailland【Krungsri Bank】payment channels will perform a Maintenance Activity.
The maintenance will start on 14th August 2022, 12:30 am -05:00 am (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.08.05Maintain
Payment 【VISA 3D Verify、MASTERCARD 3D Verify】 Main
Dear Customer,
In order to increase service efficiency, Hong Kong【VISA 3D Verify】【MASTERCARD 3D Verify】payment channels will perform a Maintenance Activity.
The maintenance will start on 7 AUG 2022, 12:00 AM - 04:00 AM , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.07.22Maintain
Payment【FAST、PayNow】 Maintenance Notice
Dear Customer,
In order to increase service efficiency, Singapore【FAST】and【PayNow】payment channels will perform a Maintenance Activity.
The maintenance will start on 24th July 2022, 01:30am -05:30am(GMT+8), during a maintenace sevice, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.07.08Maintain
Payment【Krungsri bank】Maintenance Notice
Dear Customer,
In order to increase service efficiency, Thailand【 Krungsri bank 】payment channels will perform a maintenance activity.
The maintenance time as follows
9th July 2022, 01:30 am -02:00 am (GMT+8) ,
9th July 2022, 23:15 am -10th July 2022, 00:00 am (GMT+8) ,
10th July 2022, 01:35 am -02:35 am (GMT+8) ,
During a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.06.29Maintain
【Global Credit Card】 Maintenance Notice
Dear Customer,
In order to increase service efficiency, 【Visa(Global)】【Mastercard(Global)】payment channels will perform a maintenance activity.
The maintenance will start on 3rd July 2022, 04:00 am -04:30 am (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.06.22Maintain
Thailand Payment Maintenance Notice
Dear Customer,
In order to increase service efficiency, the payment methods listed below will perform a maintenance activity.
Over the Counter |
Cenpay, BIGC, |
E-Wallet |
True Money Wallet |
ShopeePay |
Bank Transfer |
Bangkok bank |
Krungsri bank |
K-PLUS |
Krung Thai Bank |
Siam Commercial bank |
Thanachart Bank |
Qrpayment |
The maintenance will start on 23rd June 2022, 01:00 AM -06:00 AM (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
2022.06.01Maintain
Payment 【Payme】 Maintenance Notice
Dear Customer,
In order to increase service efficiency, Hong Kong【Payme】payment channels will perform a Maintenance Activity.
The maintenance will start on 2nd June 2022, 02:00 AM - 06:00 AM (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.04.28Maintain
Payment【Visa(Global)、Mastercard (Global)】Maintenan
Dear Customer,
In order to increase service efficiency, Global payment【Visa(Global)】and【Mastercard (Global)】payment channels will perform a Maintenance Activity.
The maintenance will start on 1st May 2022, 07:00 AM -09:00 AM (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2021.07.12Maintain
Bank Payment Method Maintenance
Hello, dear users
In order to enhance the quality of transaction services, the following banks will conduct system maintenance during different periods. During the maintenance period, the bank payment method mentioned will be unavailable. Please use another payment method or wait until the maintenance is over to top up. We’re sorry for the inconvenience caused. Thank you!
Chunghwa Post WebATM |
17 July 2021 (Sat) 00:00~06:00 |
First Commercial Bank WebATM |
18 July 2021(Sun) 00:00~01:00 |
2016.11.11Maintain
MyCard member verification adjustment
Dear MyCard member,
We will launch a new member verification system at the end of August 2016 to cooperate with the police and strengthen your account safety.
Adjustment as follows,
1. New registered MyCard member should accomplish mobile binding in order to complete application.
2. If you already are our member, please log into your account and complete the mobile binding process for full member functions (including renewing account info and using points in your account).
How to bind your mobile number?
(log in to MyCard member center → press account info → fill in your mobile number → complete verification)
We will continue to provide quality and secure service.
Thank you for your love and support.