2022.06.01Maintain

Payment 【Payme】 Maintenance Notice

Dear Customer,
In order to increase service efficiency, Hong Kong【Payme】payment channels will perform a Maintenance Activity.
The maintenance will start on 2nd June 2022, 02:00 AM - 06:00 AM (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2022.04.28Maintain

Payment【Visa(Global)、Mastercard (Global)】Maintenan

Dear Customer,
In order to increase service efficiency, Global payment【Visa(Global)】and【Mastercard (Global)】payment channels will perform a Maintenance Activity.
The maintenance will start on 1st May 2022, 07:00 AM -09:00 AM (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2021.07.12Maintain

Bank Payment Method Maintenance

Hello, dear users

In order to enhance the quality of transaction services, the following banks will conduct system maintenance during different periods. During the maintenance period, the bank payment method mentioned will be unavailable. Please use another payment method or wait until the maintenance is over to top up. We’re sorry for the inconvenience caused. Thank you!

Chunghwa Post WebATM 17 July 2021 (Sat) 00:00~06:00
First Commercial Bank WebATM 18 July 2021(Sun) 00:00~01:00

2016.11.11Maintain

MyCard member verification adjustment

Dear MyCard member,

We will launch a new member verification system at the end of August 2016 to cooperate with the police and strengthen your account safety.

Adjustment as follows,

1. New registered MyCard member should accomplish mobile binding in order to complete application.

2. If you already are our member, please log into your account and complete the mobile binding process for full member functions (including renewing account info and using points in your account).

How to bind your mobile number?

(log in to MyCard member center → press account info → fill in your mobile number → complete verification)

We will continue to provide quality and secure service.

Thank you for your love and support.