2025.04.17Maintain
Payment【FPS】Maintenance
Dear Customer,
In order to increase service efficiency, Hong Kong【FPS】payment channels will perform a Maintenance Activity.
The maintenance will start on 20th April 2025, 00:45 AM - 11:15 AM (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2025.03.27Maintain
MyCard maintenance notification
Dear customer:
MyCard will be having maintenance on 4/14、4/28, 08:00-09:30(GMT+8, Taiwan).
When the MyCard website is under maintenance, all MyCard functions and services such as: serial code top up, Pay by MyCard Wallet, Buy Online, MyMall, etc. will be temporarily suspended. Sorry for the inconvenience, thank you!
2025.03.07Maintain
Payment【FPS】Maintenance
Dear Customer,
In order to increase service efficiency, Hong Kong【FPS】payment channels will perform a Maintenance Activity.
The maintenance will start on 9th March 2025, 02:00 AM - 04:00 AM (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2025.03.06Maintain
E-Wallet Payment System Maintenance in Thailand
Dear Customer,
To enhance service quality, the TrueMoney E-Wallet service in Thailand will be undergoing system maintenance on March 19, 2025, from 02:00 to 03:00 (GMT+8).
During this period, TrueMoney E-Wallet transactions will be temporarily unavailable. We recommend using alternative payment methods. We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding and continued support.
Sincerely,
MyCard Customer Service
2025.03.04Maintain
【ShopeePay(PHP)】e-wallet Completion Notic
Dear Customer,
【ShopeePay(PHP)】e-wallet maintenance is finished.
You can now have【ShopeePay(PHP)】e-wallet as a payment option to enjoy seamless and secure shopping experience.
Best regards,
MyCard Customer Service
2025.03.03Maintain
【ShopeePay(PHP)】e-wallet Temporarily Unavailable
The ShopeePay(PHP) e-wallet payment option is temporarily unavailable due to maintenance. Please use alternative MyCard payments during this time.
We apologize for any inconvenience and appreciate your understanding. For assistance, feel free to contact us.
2025.02.21Maintain
E-Wallet Payment System Maintenance in Malaysia
Dear Customer,
To improve service quality, the MAE by Maybank2u E-Wallet service in Malaysia will undergo system maintenance on February 21, 2025. We will provide further updates after the maintenance is complete.
During this time, MAE by Maybank2u E-Wallet transactions will be temporarily unavailable. We recommend using alternative payment methods to proceed with your transactions. We apologize for any inconvenience this may cause and thank you for your understanding.
Sincerely,
MyCard Customer Service
2025.02.19Maintain
MyCard maintenance notification
Dear customer:
MyCard will be having maintenance on 3/3、3/17、3/31, 08:00-09:30(GMT+8, Taiwan).
When the MyCard website is under maintenance, all MyCard functions and services such as: serial code top up, Pay by MyCard Wallet, Buy Online, MyMall, etc. will be temporarily suspended. Sorry for the inconvenience, thank you!
2025.02.06Maintain
Malaysia Credit Card Payment Service Maintenance C
Dear Customer,
The system maintenance for Credit Card payments in Malaysia was successfully completed on February 6, 2025. This update will provide you with a smoother and more stable transaction experience.
Thank you for your patience and support!
Sincerely,
MyCard Customer Service
2025.01.23Maintain
MyCard maintenance notification
Dear customer:
MyCard will be having maintenance on 2/3、2/17, 08:00-09:30(GMT+8, Taiwan).
When the MyCard website is under maintenance, all MyCard functions and services such as: serial code top up, Pay by MyCard Wallet, Buy Online, MyMall, etc. will be temporarily suspended. Sorry for the inconvenience, thank you!
2024.12.27Maintain
MyCard maintenance notification
Dear customer:
MyCard will be having maintenance on 1/6、1/20, 08:00-09:30(GMT+8, Taiwan).
When the MyCard website is under maintenance, all MyCard functions and services such as: serial code top up, Pay by MyCard Wallet, Buy Online, MyMall, etc. will be temporarily suspended. Sorry for the inconvenience, thank you!
2024.11.29Maintain
Payment FPS Maintenance
Dear Customer,
In order to increase service efficiency, Hong Kong【FPS】payment channels will perform a Maintenance Activity.
The maintenance will start on 1st December 2024, 02:00 AM - 06:00 AM (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2024.11.28Maintain
MyCard maintenance notification
Dear customer:
MyCard will be having maintenance on 12/09、12/23, 08:00-09:30(GMT+8, Taiwan).
When the MyCard website is under maintenance, all MyCard functions and services such as: serial code top up, Pay by MyCard Wallet, Buy Online, MyMall, etc. will be temporarily suspended. Sorry for the inconvenience, thank you!
2024.11.28Maintain
9Pay e-wallet Temporarily Unavailable
The 9Pay e-wallet payment option is temporarily unavailable due to maintenance. Please use alternative MyCard payments during this time.
We apologize for any inconvenience and appreciate your understanding. For assistance, feel free to contact us.
2024.11.18Maintain
Payment System Maintenance in Thailand
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Dear Customer,
To enhance the quality of our service, a scheduled maintenance activity will be conducted for the payment channels listed below in Thailand.
The maintenance is scheduled for:
November 19, 2024, from 01:30 AM to 03:40 AM (GMT+8)
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Affected Payment Channels
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e-Wallet
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TrueMoney Wallet
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During the maintenance period, these payment channels will be temporarily unavailable.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
Should you have any questions or require further assistance, please do not hesitate to contact us.
Thank you for your attention.
Best regards,
|
MyCard Customer Service
2024.11.15Maintain
Payment System Maintenance in Singapore
|
Dear Customer,
To enhance the quality of our service, a scheduled maintenance activity will be conducted for the payment channels listed below in Singapore.
The maintenance is scheduled for:
November 17, 2024, from 12:00 AM to 6:00 AM (GMT+8)
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Affected Payment Channels
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Bank Transfer
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DBS Bank
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OCBC Bank
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Standard Chartered Bank
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United Overseas Bank
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Fast Bank
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e-Wallet
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PayNow
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During the maintenance period, these payment channels will be temporarily unavailable.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
Should you have any questions or require further assistance, please do not hesitate to contact us.
Thank you for your attention.
Best regards,
|
MyCard Customer Service
2024.10.31Maintain
Thailland Payment Maintenance Notice
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Dear Customer,
In order to provide better service, the following Thailand payment channels will perform a maintenance activity, the maintenance will start on
1 November 2024, 01:00 AM – 01:15 AM (GMT+8)
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Bank Transfer
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Bangkok bank
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K-PLUS
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Krung Thai bank
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Krungsri Bank
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Siam Commercial Bank
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QRpayment
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eWallet
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ShopeePay
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Truemoney
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Over The Counter
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BIGC
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Cenpay
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During a maintenance service, the payment channels will be unavailable.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
|
2024.10.29Maintain
MyCard maintenance notification
Dear customer:
MyCard will be having maintenance on 11/11、11/25, 08:00-09:30(GMT+8, Taiwan).
When the MyCard website is under maintenance, all MyCard functions and services such as: serial code top up, Pay by MyCard Wallet, Buy Online, MyMall, etc. will be temporarily suspended. Sorry for the inconvenience, thank you!
2024.10.03Maintain
Payment【FPS】Maintenance
Dear Customer,
In order to increase service efficiency, Hong Kong【FPS】payment channels will perform a Maintenance Activity.
The maintenance will start on 13th October 2024, 00:00 AM - 06:00 AM (GMT+8) , during a maintenance service, the payment channels will be not available.
We apologize for this inconvenience and thank you for your kind attention.
Feel free to contact us if you have any question, thanks.
Best regards,
MyCard Customer Service
2024.09.30Maintain
MyCard maintenance notification
Dear customer:
MyCard will be having maintenance on 10/14、10/28, 08:00-09:30(GMT+8, Taiwan).
When the MyCard website is under maintenance, all MyCard functions and services such as: serial code top up, Pay by MyCard Wallet, Buy Online, MyMall, etc. will be temporarily suspended. Sorry for the inconvenience, thank you!